Pinup Privacy Policy — How Your Data Is Protected

Pinup (referred to herein as "we", "us", "Pinup", or the "Platform") is an international online betting and gaming platform. We believe that protecting our users' privacy is not just a legal obligation — it is a core ethical commitment.

This Privacy Policy applies to all Pinup users worldwide, including those in Bangladesh. It details what data we collect, why we collect it, how it is used, who it may be shared with, and the steps we take to protect it.

By accessing or using the Pinup website or mobile app, you are deemed to have accepted this Privacy Policy. If you disagree with any part of this policy, please stop using the platform and contact us.

Pinup collects information from a variety of sources. Below is a clear breakdown of what types of data we collect:

A. Information Provided Directly

• Information provided at registration: full name, date of birth, email address, and mobile number.
• Documents submitted for identity verification: a copy of your National ID, passport, or driving license.
• Proof of Address: A utility bill or bank statement.
• Payment information: transaction details (card numbers are not stored directly).
• Information shared when contacting support.

B. Automatically Collected Information

• IP address and device information (OS, browser, screen resolution).
• Login times, session duration, and gaming activity history.
• Payment transaction logs and withdrawal history.
• Browsing data collected through cookies and similar tracking technologies.

Pinup uses your personal data only for specific, legitimate purposes. We never use information beyond what is required. The primary use cases are:

• Account Management: Completing registration, ensuring login security, and managing account settings.
• Identity Verification (KYC): Identity verification in accordance with international Anti-Money Laundering (AML) regulations.
• Payment Processing: Processing deposits and withdrawals, and preventing fraud.
• Service Improvement: Analyzing user experience to improve the platform.
• Customer Support: Resolving support requests and processing complaints.
• Promotional Communications: Promotional offers and bonus information sent with your consent.
• Responsible Gaming: Identifying problematic gaming patterns and providing assistance.
• Legal Compliance: Meeting the requirements of licensing authorities and law enforcement agencies.

Pinup never sells your personal information to third parties. However, limited data may be shared with trusted partners in specific circumstances:

• Payment Processor: Mobile Banking, Nagad, Rocket, and international payment gateways receive only the data needed to process transactions. Each operates under its own privacy policy.
• Identity Verification Services: Third-party verification services may be used as part of the KYC process. They receive only the information strictly necessary to complete verification.
• Regulatory Authority: We may be required to share certain information in response to legal requests from licensing authorities or law enforcement agencies.
• Technology Service Provider: Cloud hosting, cybersecurity, and customer service software providers process limited data in order to deliver their services.

All third parties we work with are required to sign strict data protection agreements. They may only use your information for the specified purposes.

The Pinup website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your experience on the platform.

Cookie Type:

You can disable non-essential cookies at any time through your browser settings. Note that doing so may affect certain features of the platform.

Pinup takes the highest technical and organizational measures to protect your data. Our security infrastructure includes:

• 256-bit SSL/TLS Encryption: All data transferred between your browser and our servers is encrypted.
• Two-Factor Authentication (2FA): Option to enable 2FA as an additional layer of account security.
• Firewall Protection: Advanced firewall and intrusion detection systems.
• Regular Security Audits: Regular audits conducted by third-party cybersecurity specialists.
• Data Backup: Your data is regularly backed up to secure locations.
• Access Controls: Only authorized personnel can access the necessary data.

Please note — no data transmission or storage over the internet is 100% secure. We take every reasonable precaution, but absolute security cannot be guaranteed by anyone.

Under GDPR and international data protection standards, you have the following rights. To exercise any of these rights, please contact our support team:

We typically respond to rights requests within 30 days of receipt. In complex cases, this may extend to a maximum of 90 days, and you will be notified in advance if that applies.

Pinup retains your information only for as long as necessary. Different types of data are subject to separate retention policies:

Once the designated retention period ends, data is securely deleted or anonymized so that you can no longer be identified.

Pinup strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.

• Age is verified at registration, and users under 18 are not permitted to open an account.
• Age is re-verified during the KYC process using official government-issued identification.
• If we inadvertently collect data from a minor, it will be permanently deleted and the account will be closed as soon as we are informed.

Pinup reserves the right to update this Privacy Policy at any time. When changes are made, we will:

• We will update the "Last Updated" date at the top of this page.
• We will display a clear notice on the platform.
• For significant changes, you may be notified directly at your registered email address.

Continued use of pinup after any changes take effect will be considered your acceptance of the updated policy. We recommend reviewing this page regularly.

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our data protection team:

When contacting us, please include your registered email address and full details of your request. This helps us assist you quickly and accurately.