Gaming should be fun — not stressful. Pinup offers dedicated responsible gaming tools, limit-setting features, and round-the-clock support. If you ever feel like things are getting out of hand, we are here for you.
Six Key Pillars of Pinup's Safe Gaming Framework
Set daily, weekly, or monthly deposit and betting limits. Once a limit is reached, the system will automatically block further activity.
Set a daily session time limit. Once the time is up, Pinup will remind you or log you out automatically.
Take a break anywhere from 24 hours to 6 weeks. Your account will be completely locked during this period.
If you need a longer break, you can request a self-exclusion lasting anywhere from 6 months to 5 years. Once activated, it cannot be cancelled.
If your losses exceed a set limit, the system automatically stops your gaming session. This is an effective way to keep financial losses in check.
If you feel something is wrong, our support team can point you to professional counseling services — completely confidentially.
Responsible Gaming means treating gaming as a form of entertainment — not a source of income or a way to cope with stress. Pinup believes every player should enjoy gaming within their own means.
Simply put, responsible gaming means you decide how much time you spend, how much BDT you use, and when to stop. pinup provides a range of tools to help you stay in control.
Many users in Bangladesh assume gaming always carries risk. But when approached with awareness and clear boundaries, it can be a fully enjoyable experience. The key is staying informed and taking responsibility for your own decisions.
Only individuals aged 18 and above may open an account on Pinup. Age verification is mandatory.
Recognizing when gaming is becoming a problem is the most important step. Watch out for the following signs:
If three or more of these signs apply to you, contact Pinup Support today.
Ask yourself the following questions honestly:
Are you spending more on gaming than your budget allows?
Do you keep playing after a loss, convinced your luck is about to turn?
Is gaming affecting your work or family relationships?
Are you borrowing or taking loans to fund your gaming?
Is gaming affecting your sleep or overall health?
Are you hiding your gaming from family or friends?
Have you tried to stop gaming but keep failing?
If you answered "yes" to two or more questions, consider self-exclusion or a cooling-off period.
After logging in to the Pinup platform, go to Account Settings to activate the tools below. Each one is designed to help protect you.
To activate these tools, log in to your account and go to the "Responsible Gaming" menu, or submit a request directly to support.
Self-exclusion is the strongest protective measure available. Once activated, your account will be fully closed for a set period and you will not be able to access any gaming. Reopening your account during self-exclusion is not possible.
During self-exclusion, pinup will not send any promotional emails or offers.
Often, a family member or someone close is the first to notice when a person is developing a gaming problem. If you believe someone you care about is showing signs of problematic gaming behavior, take the following steps:
Remember — recovery from problem gaming is possible. With the right support, many people have returned to a normal life.
Follow these simple guidelines for responsible gaming on Pinup:
Our support team is available 24/7. Reach out anytime you need help:
Pinup strictly prohibits underage gaming. Age verification is mandatory during registration and throughout the KYC process.
Answers to the most frequently asked questions about responsible gaming
Your entertainment on Pinup is fully safe and controlled. Join now and activate your personal protection tools.